Report finds most subscription services manipulate customers with 'dark patterns'

Most subscription sites use "dark patterns" to influence customer behavior around subscriptions and personal data, according to a pair of new reports from global consumer protection groups. Dark patterns are "practices commonly found in online user interfaces [that] steer, deceive, coerce or manipulate consumers into making choices that often are not in their best interests." The international research efforts were conducted by the International Consumer Protection and Enforcement Network (ICPEN...